In this experiment, a platform was developed that allows the bi-directional data exchange between databases from stand-alone tools for ERP and CAD and the use of virtual reality, augmented reality and mixed reality techniques to fuse and visualize the content of such databases. The business focus was remote support for technical installations and machinery. The aim was a scalable, easy-to-use and cost-effective platform, with the ability to integrate a large variety of tools and databases.